The levels of patient expectations are increasing day by day without finding a sate point. The healthcare industry has already become a service based industry, forcing the hospitals and healthcare practices live up to these expectations in order to thrive. Patient Satisfaction is the key here and it is often misunderstood as putting mere a smile on a

Digital technology has increasingly pervaded all sectors of the industry and revolutionised the way information is transmitted, received and utilized in various contexts. Though this has immense impact globally on business transactions, it is simultaneously hampered by the malpractice of cyber threats and misuse of confidential information. Healthcare industry is no exception to this drawback. Today, an exorbitantly

The management of all sizes of healthcare practices have recognised the prominence of seamless patient flow at the hospital. In fact is the key for success and it has to be done just the right way in order to increase the efficiency and derive best results in terms of ‘Increased Patient Satisfaction’. Gone are the days when hospital

Unless if you are living under a rock, there will be slim chances for you to ignore the sea of changes that are manipulating the facet of Healthcare. The past has fled away wiping the traditional management patterns in Healthcare while making Patient Satisfaction as the key phenomena and as a new mantra for success of healthcare practices.