In life, the only thing constant in life is change and this is especially true of healthcare. quality healthcare management can be achieved only if the hospital operations management adapts to the changes in the environment and industry. It is not a mere case of "change or be left out" but a more life-changing scenario where a small
Showing posts with label healthcare operations management. Show all posts
Showing posts with label healthcare operations management. Show all posts
Benefits of Small Healthcare Clinics
Benefits of Small Healthcare Clinics
Like coffee shops, small healthcare clinics have cropped up around every corner. This phenomenon called "Retail Healthcare" is gaining popularity providing healthcare for people in their own neighbourhood. From 2012 to 2017, there has been a sudden upsurge of small healthcare clinics globally by 34%. In fact, 70% of India's healthcare needs are serviced only by small clinics.
How a Consultancy can Help a Hospital in Customer Retention
How a Consultancy can Help a Hospital in Customer Retention
Apart from being centers of holistic healthcare, hospitals are fundamentally business enterprises that thrive on customers for their existence. The main objective of any hospital would be to attain profitability by sterling service and patient satisfaction. To accomplish this, a hospital must see its "patients" as not mere seekers of therapy but as "customers" who deserve to leave
Hospitals - The Architectural Changes in Future
Hospitals - The Architectural Changes in Future
Healthcare sector is currently undergoing intense flux. There is an exponential growth in medical transactions coupled with immense advancements in medical technology, pharmaceuticals and patient care. Consequently, hospitals are no longer viewed as confrontation corners for contending parties (medical staff, sick people and caretakers). Rather they are perceived as healthcare facilities designed for personalized patient treatment.This paradigm shift
5 Reasons Why it is Important to Train and Develop the Guest - Relations Professionals
5 Reasons Why it is Important to Train and Develop the Guest - Relations Professionals
The healthcare industry is undergoing a sea of change with its new patient-centric concept called "Value-based Healthcare". This idea aims at enriching the patient experience at hospitals through effective communication and patient engagement. The end result is to improve patient satisfaction and customer service. Training healthcare human resources is the key to achieving Value-based Healthcare. Need for hospitality
Effective Parking Facility Management Tactics for Your Hospitals
Effective Parking Facility Management Tactics for Your Hospitals
The human mind has a unique nature that we remember the very first and last minutes of an experience, better than all of the action in between. This is the reason why every advertisement or marketing promotion starts with the brand name and ends with it.Hospital brand building is no different in this aspect. The patient or the
5 Ways to Increase the Bed Occupancy Rate of Your Hospital
5 Ways to Increase the Bed Occupancy Rate of Your Hospital
With the ever increasing competition in healthcare sector today, hospitals face several challenges including the changing expectations of patients, rising costs, technology upgrades, economic recessions, upward surges in uninsured patient care and increasing demand for outpatient services. Healthcare Operations Management (HOM) essentially involves streamlining healthcare operations to improve patient experience. Hence, it is crucial that HOM aids hospitals
The Unique 7s Strategy of Your Hospital – How you should Analyse it?
The Unique 7s Strategy of Your Hospital – How you should Analyse it?
The 7S model is a strategic approach that describes how effectively a company may be organised with a holistic perspective to deliver the best outcomes. It was developed by Mckinsey Consulting. It defines seven key factors (shown below) that are integral parts of any organization that works synergistically together to make its operations successful. These factors may be
5 Ways to Manage Good Patient Flow in Your Hospital
5 Ways to Manage Good Patient Flow in Your Hospital
The management of all sizes of healthcare practices have recognised the prominence of seamless patient flow at the hospital. In fact is the key for success and it has to be done just the right way in order to increase the efficiency and derive best results in terms of ‘Increased Patient Satisfaction’. Gone are the days when hospital
Steps to Enhance Hospital Revenue Cycle Management
Steps to Enhance Hospital Revenue Cycle Management
As the medical industry is slowly shifting from a service based care to value-based care, hospitals and healthcare operations management consultancies are challenged with improving patient care while reducing costs. As a result, they are finding it difficult to maintain a steady stream of income. The decline in cash flows and margins are another reason to significantly improve
Strategies for Reducing Hospital Administrative Costs
Strategies for Reducing Hospital Administrative Costs
There is an ever-rising population of patients that is increasing exponentially as various new diseases manifold themselves. This poses an interesting challenge to Heath Care Providers (HCPs), who not merely have to handle voluminous numbers, but are also forced to contain healthcare costs as related expenses soar. Therefore HCPs are currently on pressure to tackle this concern effectively
High-Quality Services is an Efficient Way for Patient Satisfaction
High-Quality Services is an Efficient Way for Patient Satisfaction
There are certain significant changes happened in the healthcare industry in the past years. Some of them are equip the hospitals with trending facilities, new inventions in medical care, increase in third-party payers such as government and insurance companies, availability of information through internet services, and much more. The common point of all these changes is ‘Patient Satisfaction’.
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