Like coffee shops, small healthcare clinics have cropped up around every corner. This phenomenon called "Retail Healthcare" is gaining popularity providing healthcare for people in their own neighbourhood. From 2012 to 2017, there has been a sudden upsurge of small healthcare clinics globally by 34%. In fact, 70% of India's healthcare needs are serviced only by small clinics. With such prolific competition, small clinics enlist the services of expert healthcare consulting firms for their healthcare management and administration to offer best benefits to patients.
Why small healthcare clinics are more beneficial?
Small healthcare clinics are a boon to the patient community of every locality because they are
1. Location-centric
Large hospitals may have advanced equipment and multi-specialty wards but they are most often not present in the vicinity of the patient. For urgent and immediate healthcare needs, patients prefer to rush to their small neighbourhood healthcare clinics.
Small healthcare clinics are often present in every locality offering convenient access to nearby patients. These satellite healthcare centres are found in every 3 km radius and are hence easy to reach in case of emergency.
1. Location-centric
Large hospitals may have advanced equipment and multi-specialty wards but they are most often not present in the vicinity of the patient. For urgent and immediate healthcare needs, patients prefer to rush to their small neighbourhood healthcare clinics.
Small healthcare clinics are often present in every locality offering convenient access to nearby patients. These satellite healthcare centres are found in every 3 km radius and are hence easy to reach in case of emergency.
2. Treatment-specific
While large hospitals cater to multispecialty healthcare, small clinics are more focussed offering only specialized care for certain ailments. ENT clinics, dermatology or dental centres, imaging centres and diagnostic test labs are the most common form of small healthcare clinics that sprout in every environ. Since these small clinics offer focussed treatment, the level of healthcare service and patient satisfaction is much higher here.
3. Personalized attention
Patients long for personalized attention which is rare at large hospitals. At small clinics, patients receive immediate attention and princely treatment. This gives them immense satisfaction, offering a psychological boost to their health.
4. Quick service
No more waiting in lines or long queues at large hospitals. No more running here n there to fill up forms at big healthcare centres. Small healthcare clinics offer ready service by attending to patients immediately.
5. Costs
Due to the infrastructural overheads, large hospitals may tend to be expensive levying hefty bills to patients. Small clinics, on the other hand, are very cost-effective as their overheads are less and they are in need of patients. This is of huge benefit to the patients.
Role of healthcare consulting firm in small clinic healthcare management
A clinic may be small, but it has to be well-run, making optimum use of its funds and facilities. This is where you need a healthcare consulting firm for
1. Financial management of the clinic
A small healthcare centre has its own pros and cons. Its overheads are less but so is its investment. Prudent financial management of the clinic is a must to save the small clinic from wastage and losses. A healthcare consultancy can suggest several cost-cutting measures to ensure profitability for the small clinic.
1. Financial management of the clinic
A small healthcare centre has its own pros and cons. Its overheads are less but so is its investment. Prudent financial management of the clinic is a must to save the small clinic from wastage and losses. A healthcare consultancy can suggest several cost-cutting measures to ensure profitability for the small clinic.
2. Healthcare facility planning
The main focus of a small clinic is to offer advanced healthcare at affordable cost. To achieve this, healthcare facility planning is a must. Right from the location of the facilities to the number of wards, beds, equipment, staff and other facilities, A healthcare consultancy firm can suggest several tips to offer superior service to patients. It can also recommend the clinic to use or refrain from certain facilities, keeping in mind both the budget of both the hospital and the patient.
3. Administration
Even in a small clinic, perfect planning is required to ensure seamless coordination at all levels. Right from patient registration to final billing and patient discharge, all processes have to be synchronized and streamlined to guarantee the quality of service and patient satisfaction. This is ably done only with the help of a healthcare consulting firm.
Small healthcare clinics can gain and provide the best benefits only by enlisting the services of a healthcare consulting firm for their efficient management. A professional healthcare consultancy can raise the standards of small clinics to large levels.
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